Find where your customers are slipping away
Find where your customers are slipping away.
Globalcube helps service businesses identify the hidden problems that waste marketing money, lose enquiries, and stop people from booking. We look at the whole journey — your offer, website, reply times, booking flow, follow-up and advertising — then fix the most expensive weak point first.
Owner-led service businesses · Dunedin, New Zealand and online
More marketing will not fix a business that is losing customers.
You may already have visitors, attention, enquiries and referrals. But if people do not understand your offer, wait too long for a reply, struggle to book, or are never followed up, more traffic only makes the leak bigger.
Advertising with an unclear returnMoney goes out every week, but nobody can say which spend produced a paying customer.
Enquiries that never become bookingsInterest arrives, then quietly disappears between the first message and the calendar.
An offer that takes too long to explainIf a visitor cannot see why you are the right choice within seconds, they compare on price instead.
Friction in the booking processExtra clicks, unclear prices, awkward forms and slow replies all cost real revenue.
No view of what is actually workingWithout simple measurement, every decision becomes a guess or a habit.
First we find the leak. Then we fix it.
We do not begin by telling you to spend more on advertising. We begin with the evidence.
Look at the evidence
Your service, offer, website, enquiry handling, booking flow, follow-up and any advertising you run.
Find the expensive gap
We name the one or two weak points most likely costing you bookings, sales and repeat business.
Improve the journey
Clearer message, less friction, stronger follow-up — and paid advertising only where it genuinely helps.
Measure what matters
Qualified enquiries, appointments, sales, customer value and repeat visits. Not clicks or likes.
Marketing Detective Audit
A focused review of your marketing and customer journey, followed by a practical plan for what to improve first — in plain English or Japanese.
- Your offer and the message customers actually see
- Website, enquiry form and booking process
- Facebook and Instagram advertising, if you use it
- Enquiry response speed and follow-up
- The exact points where potential customers leave
- A prioritised action plan you can start this month
“A lead is not a result until it books, attends and pays.”
We are not the “Facebook ads people.” Advertising is one tool, used when the evidence says it will help. Often the faster win is a clearer offer, a shorter booking path, or replying within the hour.
Everything is tied back to money: what came in, what went out, and what deserves the next dollar.
Get in touchStraightforward advice, and results you can point to.
“Thanks to Yuzuru for his advice on how we can land new clients, we managed to get more new clients than ever. Appreciate his coaching — very precise, with lots of concrete actionable advice.”
“Yuzuru is a very hands-on client manager. He is on top of the issues and focuses on client coordination, which is definitely a big plus. I appreciate his straightforward approach.”
“A true innovator and trustworthy businessman. His SEO and social media work increased traffic to our websites, and reputation marketing helped new users trust our products and services.”
“We had a previous company looking after our Adwords campaign and never got the feedback we wanted. Yuzuru has been good at keeping us informed about what is working and what isn’t. More importantly, we noticed a spike in sales which we attribute to the new campaign.”
“An honest man and a helpful business mentor, always just a phone call away. He goes above and beyond to make sure you achieve your goals, and keeps me up to date with progress. I cannot speak highly enough of Yuzuru and Globalcube.”
“Eye-opening insight about how businesses fail when they target the wrong people. I am clear now that I need to target true prospects who are willing to pay for the service, not people who only look interested.”
Marketing advice grounded in real business operations.
I am Yuzuru Ishikawa, owner of Globalcube Marketing. I work with owner-led service businesses that want practical growth without marketing theatre.
My work combines business strategy, customer acquisition, Meta advertising, websites and booking systems, customer communication and ongoing optimisation. Having worked inside service businesses myself, I know an enquiry is not a result until someone responds, books, attends, pays and ideally returns.
I work in English and Japanese, helping owners see what is working, what is wasting money, and what deserves attention next.
“The goal is not to make your marketing look busy. The goal is to make it useful, measurable and easier to run.”
You do not need more marketing noise.
You need a clear view of what is working, what is wasting money, and what to fix next. A short call is enough to tell whether there is a problem worth solving.
Email Globalcube about an audit